Law Dispatcher

A 911 call came into the center today and the operator answered it. It was a bad cell phone connection to begin with. The operator struggled with great difficulty trying to obtain the location of the caller. After a while, the supervisor tuned into the call and was trying to help the calltaker get the location of the caller. After several minutes had passed, one street was located but the cross street was not. Eventually, with much going back and forth between the caller and the calltaker, the cross street was established and then the connection was lost. Total time spent on that call: about 15 min.

Caller calls back. A more seasoned calltaker get the caller and tries to establish the location and the forementioned hassel repeats. After obtaining the approximate location, she then tried to obtain the nature of the emergency. It was extremely hard to tell. The caller obviously had an accent but she was also screaming as loud as she could…when she had breath. It eventually wound up that the calltaker told the caller when to take a breath because the caller just couldn’t. It was bad. The calltaker coded the call as a respiratory distress call and tried to obtain further information with increasingly great difficulty. As others in the room tried to guess exactly what was the problem to include the possiblity that she may be submerged in water and trapped in her vehicle since her location was within close proximity of many bodies of water. Another possibility was that she was screaming from the pain of childbirth. A number of situations came up.

Meanwhile, rescue was dispatched to the approximate location (and they never do well with approximates. They always want to know exactly what the location of the patient is. For some reason, they just can’t use their eyes and look like cops can.) It took them a while to find the caller, all the while, the calltaker is on the phone trying to get information out of the lady. Finally, the rescue dispatcher stands up and says “They’re x97!” which means, they’re on scene.

The calltaker hung up from the caller.

Now for the rest of the story…..

Some stupid broad ran over a snake and she was hysterical about it.

Talk about a room full of dispatchers wanting to run out and arrest that stupid chick!